Refund Policy
What is Striker Reborn’s return policy?
Purchases made in store or at strikerreborn.com are eligible for a return or exchange with a receipt within 30 days of the original purchase date. Refunds will be issued on the original form of payment . Some exclusions apply. Returns without a receipt are not eligible.
What can’t be returned?
Personalized Items, Altered Items, Body Jewelry, Face Masks, Ear Piercing Kits, Perishable Foods, and Services.
What if I made the order on strikerreborn.com?
Items purchased at strikerreborn.com are eligible for a return with a receipt within 30 days of the original purchase date. Refunds will be issued on the original form of payment.
A receipt for your strikerreborn.com order could include:
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Receipt received at pick up in-store
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Order confirmation email
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Order details within your Shopping History (if signed into Striker Reborn account)
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Packing slip shipped with package
Merchandise sold exclusively on Strikerreborn.com may have certain exlusions. Shipping and handling charges are non-refundable unless the merchandise is delivered was the wrong item, is damaged, defective or was shipped to a location other than the shipping address that was provided when ordered. Manufacturers’ warranties may apply in certain situations.
Online Returns by Mail: Simply log into your account and select the order with the item(s) you want to return. Click the “Start a Return” button and follow the prompts. If you do not have a Striker Reborn account. There is return fee that will be subtracted from your refund amount. Credits can take up to 4 weeks based on shipping and processing time.
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Why does it cost $8 to ship my return back to Striker Reborn?
UPS will ship your order back to Striker Reborn for the flat $8 fee. This has been significantly discounted and will cover your entire return from a single order. -
Do we offer free returns at my local Striker Reborn store?
Yes, visit our store and your returns are ALWAYS free. Plus, we’ll process your return for items under $8. Maybe you’ll find something else to love!
How long does it take for a refund to appear on Bank Card or Debit Card?
For information about refunds to a third party credit card, contact your financial institution. It typically takes 7-10 days to post to your account from the day the merchandise was received.
For purchases and returns made in the states of CT and MA: Customers must return any purchase within 60 days of the purchase date to receive a refund of the sales tax. Returns made after 60 days of the purchase date will receive the refund of the purchase price excluding the sales tax.
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